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        <a class="WebWorks_Breadcrumb_Link" href="sales.7.1.htm#1114922">Sales </a> &gt; <a class="WebWorks_Breadcrumb_Link" href="sales.7.16.htm#1114922">Credit control</a> &gt; Credit holds</div>
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      <blockquote>
        <div class="hm_ModuleHeading"><a name="1114922">C</a>redit holds</div>
        <div class="b_Body"><a name="1088644">You can place a credit hold on a customer’s account to prevent </a>further sales being made to the customer. For example, you may want to place a customer on credit hold when the customer’s account is overdue. </div>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1088645&quot;);">
          <span class="N_007eProcBullet"></span><a name="1088645">To place a customer on credit hold</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1088645", false);</script></div>
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                  <span class="N_007eStepNum">1	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1088646">Go to the </a><span class="w_Widgets">Card File</span> command centre and click <span class="w_Widgets">Cards</span> <span class="w_Widgets">List</span>. The <span class="w_Widgets">Cards List</span> window appears.</div>
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                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">2	</span>
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                <div class="bs_BodyStep_inner"><a name="1088647">Click the </a><span class="w_Widgets">Customer</span> tab and select the customer whom you want to place on credit hold.</div>
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                  <span class="N_007eStepNum">3	</span>
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                <div class="bs_BodyStep_inner"><a name="1088648">Click </a><span class="w_Widgets">Edit</span>. The <span class="w_Widgets">Card Information</span> window appears.</div>
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                  <span class="N_007eStepNum">4	</span>
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                <div class="bs_BodyStep_inner"><a name="1088649">Click the </a><span class="w_Widgets">Selling Details</span> tab.</div>
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                  <span class="N_007eStepNum">5	</span>
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              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1088650">Click </a><span class="w_Widgets">Credit Limit &amp; Hold</span>. The <span class="w_Widgets">Credit Limit &amp; Hold</span> window appears.</div>
              </td>
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                  <span class="N_007eStepNum">6	</span>
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                <div class="bs_BodyStep_inner"><a name="1088651">Select the </a><span class="w_Widgets">Place this customer on Credit Hold</span> option.</div>
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                  <span class="N_007eStepNum">7	</span>
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                <div class="bs_BodyStep_inner"><a name="1088662">Click </a><span class="w_Widgets">OK</span>. The <span class="w_Widgets">Card Information window</span> appears.</div>
              </td>
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                  <span class="N_007eStepNum">8	</span>
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                <div class="bs_BodyStep_inner"><a name="1088663">Click </a><span class="w_Widgets">OK</span> to return to the <span class="w_Widgets">Cards List</span> window.</div>
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        <div class="bnfi_NoteHeadingFirstIndent">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1088664">Recording sales to customers on credit hold</a></div>
        <div class="bnLi_NoteBodyLastIndent"><a name="1088665">To </a>record a sale to a customer on credit hold, you need to remove the credit hold. To do this, deselect the<span class="w_Widgets"> Place this customer on </span><span class="w_Widgets">Credit Hold</span> option in the <span class="w_Widgets">Credit Limit &amp; Hold</span> window on the customer’s card.</div>
        <div class="href_ReferenceBlockHeading"><a name="1167252">Related Topics</a></div>
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                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="sales.7.16.htm#1114863" name="1167256">Credit control</a></span></div>
              </td>
            </tr>
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        <div class="bbi_BulletedIndented_outer" style="margin-left: 14.1732283464567pt;">
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                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="sales.7.17.htm#1088573" name="1167260">Credit limits</a></span></div>
              </td>
            </tr>
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                <div class="bbi_BulletedIndented_inner" style="width: 9.9212598425197pt; white-space: nowrap;font-size: 9.0pt;">
                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bbi_BulletedIndented_inner" style="font-size: 9.0pt;"><span class="l_Link"><a href="sales.7.19.htm#1088668" name="1167264">Finance charges paid by customers</a></span></div>
              </td>
            </tr>
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      </blockquote>
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