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        <a class="WebWorks_Breadcrumb_Link" href="ch_overview.28.1.htm#1338293">M-Powered Invoices</a> &gt; <a class="WebWorks_Breadcrumb_Link" href="ch_using.30.1.htm#1338293">Using M-Powered Invoices</a> &gt; Importing customer payments using M-Powered Import Assist</div>
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        <div class="hm_ModuleHeading"><a name="1338293">Importing customer payments using </a>M-Powered Import Assist</div>
        <div class="b_Body"><a name="1338294">You can use M</a>‑Powered Import Assist to import M‑Powered payment files (with the extension ’<span class="w_Widgets">.myc</span>’), into your company file. To import customer payments, you must first set up your MYOB software, see <span class="l_Link"><a href="ch_settingup.29.10.htm#1293988">Install M-Powered Import Assist</a></span>.</div>
        <div class="bnF_NoteHeadingFirst">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1338298">Statement payments should be manually entered </a></div>
        <div class="bnL_NoteBodyLast"><a name="1338299">A statement payment will be </a>imported only if the value of the customer payment is less than or equal to the value of oldest invoice listed on the statement. If the majority of your customer payments are made using customer statements, we recommend you manually enter customer payments. For more information, see <span class="l_Link"><a href="ch_using.30.5.htm#1237354">Recording M-Powered invoice payments manually</a></span>.</div>
        <div class="hr_RunInHeading"><a name="1338303">Before you begin</a></div>
        <div class="b_Body"><a name="1338307">Please read the following important notes before using </a>M-Powered Import Assist for the first time:</div>
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                <div class="bb_Bulleted_inner"><a name="1338308">If you use MYOB Premier or MYOB Premier Enterprise, sign in to your company file in </a>single-user mode. This will ensure that you are the only person signed into the company file. Also, make sure that no other programs access the company file during the importing process. </div>
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                <div class="bb_Bulleted_inner"><a name="1338309">Make sure that the company file is open before importing payments.</a></div>
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                <div class="bb_Bulleted_inner"><a name="1338313">A PDF viewer such as Adobe Reader must be installed to view the </a>M-Powered Import Assist Activity report that is generated at the end of the importing process. </div>
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          <span class="N_007eNoteCautionWarning">note : </span><a name="1338314">Back up your company file </a></div>
        <div class="bnL_NoteBodyLast"><a name="1338321">M-Powered</a> Payment Files can only be imported once using M-Powered Import Assist. If an error occurs during import, you can then restore the backup. </div>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1338326&quot;);">
          <span class="N_007eProcBullet"></span><a name="1338326">To start </a>M-Powered Import Assist<script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1338326", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1338326", false);</script>
        <div class="b_Body"><a name="1338330">Use one of the following options to start </a>M-Powered Import Assist:</div>
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                <div class="bb_Bulleted_inner"><span class="ebi_EmphasisBoldItalic"><a name="1338334">Open the </a></span><span class="ebi_EmphasisBoldItalic">M-Powered</span><span class="ebi_EmphasisBoldItalic"> Payment File directly from the email. </span>Most email clients allow you to open an attachment directly from within an email. This option is suitable if you want to import payments while viewing the email notification that contains the Payment Advice and the M-Powered Payment File.</div>
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        <div class="bbc_BulletedContinued"><a name="1338338">If your email client does not allow attachments to be opened directly from the email, use </a>the following option instead.</div>
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                <div class="bb_Bulleted_inner"><span class="ebi_EmphasisBoldItalic"><a name="1338345">Detach the </a></span><span class="ebi_EmphasisBoldItalic">M-Powered</span><span class="ebi_EmphasisBoldItalic"> Payment File and then use the </span><span class="w_Widgets">Tools</span><span class="ebi_EmphasisBoldItalic" style="color: #000000;"> menu. </span>To open and process the M-Powered Payment File at a later time, detach the file from the email and save it to the <span class="w_Widgets">Payfiles</span> folder (located within the <span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist</span> folder on your hard drive). When you are ready to process the M-Powered Payment File, go to the <span class="w_Widgets">Tools</span> menu in your MYOB software, choose <span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist </span>and then <span class="w_Widgets">Receive Payments</span>.</div>
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        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1338357&quot;);">
          <span class="N_007eProcBullet"></span><a name="1338357">To import customer payments</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1338357", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1338357", false);</script>
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                  <span class="N_007eStepNum">1	</span>
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                <div class="bs_BodyStep_inner"><a name="1338372">Start </a>M-Powered Import Assist using one of the options described in <span class="l_Link"><a href="#1338326">To start M-Powered Import Assist</a></span> above. The<span class="w_Widgets"> </span><span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist </span>window appears.</div>
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                <div class="bs_BodyStep_inner"><a name="1338377">In the </a><span class="w_Widgets">MYOB Executable</span> field, select the MYOB executable file, for example, <span class="ei_EmphasisItalic">Myobp.exe</span>. (Click <span class="w_Widgets">Browse</span>, locate and select the executable file in your installation folder and then click <span class="w_Widgets">Open</span>.) </div>
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                <div class="bs_BodyStep_inner"><a name="1338379">In the </a><span class="w_Widgets">MYOB Company File</span> field, select your MYOB company file for which you want to import your customer payments. (Click <span class="w_Widgets">Browse</span>, locate and select the company file and then click <span class="w_Widgets">Open</span>.)</div>
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        <div class="bsc_BodyStepContinued"><a name="1338380">Note that the last company file selected for processing payments appears by default.</a></div>
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                <div class="bs_BodyStep_inner"><a name="1338381">Enter your company file sign-on details in the </a><span class="w_Widgets">User Name</span> and <span class="w_Widgets">Password </span>fields.</div>
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                <div class="bs_BodyStep_inner"><a name="1338383">Enter the Undeposited Funds account used in your company file in the </a><span class="w_Widgets">Deposit payments </span><span class="w_Widgets">into the account: 1</span><span class="w_Widgets">–</span> field. You must enter the same account number as the account for undeposited funds entered in the <span class="w_Widgets">Accounts &amp; Banking Linked Accounts</span> window in your company file (go to the <span class="w_Widgets">Setup</span> menu, choose <span class="w_Widgets">Linked Accounts</span> and then <span class="w_Widgets">Accounts &amp; </span><span class="w_Widgets">Banking Accounts</span>).</div>
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        <div class="bsc_BodyStepContinued"><a name="1338384">The account number you enter in the </a><span class="w_Widgets">Deposit payments into the account: 1</span><span class="w_Widgets">–</span> field appears by default during the next customer payment import.</div>
        <div class="bnfi_NoteHeadingFirstIndent">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1338385">If you have several company files.</a></div>
        <div class="bnLi_NoteBodyLastIndent"><a name="1338386">You may want to set up each company file with the </a>same Undeposited Funds account number. This will save you from having to change the number in the <span class="w_Widgets">M</span><span class="w_Widgets">‑</span><span class="w_Widgets">Powered Import Assist Preferences </span>window each time you choose a different company file.</div>
        <div class="bsc_BodyStepContinued"><a name="1338387">For more information about undeposited funds, see your MYOB software user guide or </a>MYOB Help.</div>
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                <div class="bs_BodyStep_inner"><a name="1338391">Check that the payment file path in the </a><span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist </span><span class="w_Widgets">–</span><span class="w_Widgets"> Settings </span>area of the<span class="w_Widgets"> </span>window shows the correct location and file name of the M‑Powered Payment File you want to import. </div>
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                <div class="bbi_BulletedIndented_inner"><span class="eb_EmphasisBold"><a name="1338392">If you have double-clicked the Payment File, or opened the Payment File directly </a></span><span class="eb_EmphasisBold">from the email notification</span><span class="eb_EmphasisBold">&nbsp;</span> You don’t need to change the path and file name shown—it will automatically default to the Payment File. (This is because when you double-click a Payment File, a copy of it is saved in the <span class="w_Widgets">Payfiles </span>folder within the <span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist</span> folder on your hard drive.)</div>
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                <div class="bbi_BulletedIndented_inner"><span class="eb_EmphasisBold"><a name="1338399">If you accessed </a></span><span class="eb_EmphasisBold">M-Powered</span><span class="eb_EmphasisBold"> Import Assist from the Tools menu of your MYOB </span><span class="eb_EmphasisBold">software</span><span class="eb_EmphasisBold">&nbsp;</span> Click <span class="w_Widgets">Browse</span> to locate and choose the Payment File you want to import into your company file. Make sure that the Payment File is for the correct date and payee. The Payment File name format is “PayAdv-Year-Month-Day-Payee Number.myc”, for example, “PayAdv-2004-10-30-10000000.myc”.</div>
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                  <span class="N_007eStepNum">7	</span>
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                <div class="bs_BodyStep_inner"><a name="1338400">Click </a><span class="w_Widgets">Continue</span>. </div>
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        <div class="bsc_BodyStepContinued"><a name="1338401">The </a><span class="w_Widgets">Processing Payment File</span> window appears, showing the progress of the initial payment processing. At this point, no payments are being imported into your company file.</div>
        <div class="bsc_BodyStepContinued"><a name="1338405">When processing is complete, the </a><span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist </span><span class="w_Widgets">–</span><span class="w_Widgets"> Ready to Import</span> window appears.</div>
        <div class="bsc_BodyStepContinued"><a name="1338410">This window shows an estimate of the number of payments that can and cannot be </a>imported. This estimate is based on the initial testing of the M‑Powered Payment File. Given that there are additional conditions that will be tested during the actual import process, the number of payments shown in this window may not necessarily reflect the actual results. The <span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist </span><span class="w_Widgets" style="font-size: 7.5pt;">–</span><span class="w_Widgets" style="font-size: 9.0pt;"> Ready to Import </span>window shows:</div>
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                <div class="bbi_BulletedIndented_inner"><span class="w_Widgets"><a name="1338414">X Invoice(s) matched with payments will be CLOSED. </a></span>This line shows the number of invoice transactions that will be paid off in full by the imported payments.</div>
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                <div class="bbi_BulletedIndented_inner"><span class="w_Widgets"><a name="1338415">X Invoice(s) with partial payments will remain OPEN.</a></span> This line shows the number of invoice transactions that will still have a balance owing after the imported payments have been applied to them.</div>
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                <div class="bbi_BulletedIndented_inner"><span class="w_Widgets"><a name="1338416">X Payment(s) require MANUAL processing.</a></span> This line shows the number of payments that could not be imported. See <span class="l_Link"><a href="ch_using.30.7.htm#1338483">Reasons why some payments cannot be imported</a></span> for more information about errors that may prevent the import of payments.</div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bnfi_NoteHeadingFirstIndent">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1338420">Too many errors?</a></div>
        <div class="bnLi_NoteBodyLastIndent"><a name="1338424">If the </a><span class="w_Widgets">Too Many Errors Found </span>window appears instead of the <span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist </span><span class="w_Widgets">–</span><span class="w_Widgets"> Ready to Import </span>window, there are too many payments with errors and the import process will not continue. This can happen if you choose an incorrect company file to import payments into. If you believe that the incorrect company file was chosen, click <span class="w_Widgets">Back</span> and browse for the correct company file. Click <span class="w_Widgets">Finished </span>if you want to review the <span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist Activity</span> report to determine why the payments could not be imported. See <span class="l_Link"><a href="ch_using.30.7.htm#1338483">Reasons why some payments cannot be imported</a></span> for more information about errors that may prevent payments from being imported.</div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
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                  <span class="N_007eStepNum">8	</span>
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                <div class="bs_BodyStep_inner"><a name="1338431">When you are ready to import payments, click </a><span class="w_Widgets">Continue. </span>Note that you will not be able to cancel the process after continuing.</div>
              </td>
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        <div class="bsc_BodyStepContinued"><a name="1338432">If the company file is not open, your MYOB software is automatically started and the </a>company file is opened. If your company file has a password, you will be required to enter the master password before importing will begin.</div>
        <div class="bsc_BodyStepContinued"><a name="1338433">The </a><span class="w_Widgets">Now importing payments into your company file </span>dialog box appears, showing the progress of the import.</div>
        <div class="gw_GraphicsHolder"><a name="1338434">&nbsp;</a></div>
        <div class="bsc_BodyStepContinued"><a name="1338438">When the importing process is completed, the </a><span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist </span><span class="w_Widgets" style="font-size: 7.5pt;">–</span><span class="w_Widgets" style="font-size: 9.0pt;"> Importing </span><span class="w_Widgets" style="font-size: 9.0pt;">Complete</span> window appears.</div>
        <div class="bsc_BodyStepContinued" style="margin-top: 0.0pt;"><a name="1338443">This window shows the number of payments that were successfully imported into the </a>company file, and the number of payments that could not be imported.</div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
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                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">9	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1338447">Click </a><span class="w_Widgets">Finish</span> to review the <span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist Activity</span> report. This report lists all transactions that were imported successfully, and also lists the payments that could not be imported (for example, adjustments and refunds, payments made for quotes, or the payments that could not be processed due to errors such as duplicate invoice numbers). See <span class="l_Link"><a href="ch_using.30.7.htm#1338483">Reasons why some payments cannot be imported</a></span> for more information about errors that may prevent the import of payments.</div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bsc_BodyStepContinued"><a name="1338454">Use the </a><span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist Activity</span> report to manually enter the payments that were not imported. The date, invoice number, payment method and amount can assist you in entering these payments. For a detailed look at the <span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist </span><span class="w_Widgets">Activity</span> report, see <span class="l_Link"><a href="ch_using.30.8.htm#1338532">The M-Powered Import Assist Activity Report</a></span>.</div>
        <div class="bnfi_NoteHeadingFirstIndent">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1338464">All previous </a><span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist Activity</span> reports are kept in an archive</div>
        <div class="bnLi_NoteBodyLastIndent"><a name="1338465">The </a>archive can be found in the <span class="w_Widgets">Reports</span> folder located within the <span class="w_Widgets">M-Powered</span><span class="w_Widgets"> Import Assist</span> folder on your hard drive.</div>
        <div class="b_Body"><a name="1338469">The import process is now complete. All you need to do now is to enter customer payments </a>that could not be imported (see <span class="l_Link"><a href="ch_using.30.5.htm#1237354">Recording M-Powered invoice payments manually</a></span>), and then perform the bank deposit transaction (see <span class="l_Link"><a href="ch_using.30.9.htm#1329510">Recording the bank deposit</a></span>).</div>
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        <div class="href_ReferenceBlockHeading"><a name="1336930">Related Topics</a></div>
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                  <span style="color: Gray;">■</span>
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              <td width="100%">
                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="ch_settingup.29.11.htm#1294016" name="1336934">Installing MYOB ODBC Direct v8</a></span></div>
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                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="ch_settingup.29.10.htm#1293988" name="1336941">Install M-Powered Import Assist</a></span></div>
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        <div class="bbi_BulletedIndented_outer" style="margin-left: 14.1732283464567pt;">
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              <td width="100%">
                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="ch_using.30.5.htm#1237354" name="1337249">Recording M-Powered invoice payments manually</a></span></div>
              </td>
            </tr>
          </table>
        </div>
      </blockquote>
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