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        <a class="WebWorks_Breadcrumb_Link" href="ch_overview.46.2.htm#1297499">M-Powered Payments</a> &gt; <a class="WebWorks_Breadcrumb_Link" href="ch_using.48.1.htm#1297499">Making M-Powered Payments</a> &gt; Deleting M‑Powered payments</div>
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      <blockquote>
        <div class="hm_ModuleHeading"><a name="1297499">Deleting M</a>‑Powered payments</div>
        <div class="b_Body"><a name="1303816">The procedure for deleting an MYOB M-Powered payment depends upon its status. You </a>should not delete payments with a status <span class="w_Widgets">Sent</span> or <span class="w_Widgets">Awaiting Approval</span>, which are in the process of being cleared by your bank.</div>
        <div class="b_Body"><a name="1303872">The table below explains how to delete payments for each payment status.</a></div>
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            <td style="background-color: White; border-bottom-color: Gray; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gray; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top; width: 83.2971968503937pt;">
              <div class="tch_TableColHeading"><a name="1303819">Status</a></div>
            </td>
            <td style="background-color: White; border-bottom-color: Gray; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gray; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top; width: 82.4221417322835pt;">
              <div class="tch_TableColHeading"><a name="1303821">When to delete</a></div>
            </td>
            <td style="background-color: White; border-bottom-color: Gray; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gray; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top; width: 191.690929133858pt;">
              <div class="tch_TableColHeading"><a name="1303823">How to delete MYOB M-Powered Payments</a></div>
            </td>
          </tr>
          <tr>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><span class="w_Widgets"><a name="1303825">To Be Authorised</a></span></div>
              <div class="t_TableBody"><span class="w_Widgets"><a name="1303826">Partially Authorised</a></span></div>
              <div class="t_TableBody"><span class="w_Widgets"><a name="1303827">To Be Sent</a></span></div>
              <div class="t_TableBody"><span class="w_Widgets"><a name="1303828">Cancelled</a></span></div>
              <div class="t_TableBody"><span class="w_Widgets"><a name="1303829">Failed</a></span></div>
            </td>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><a name="1303831">You can delete these </a>payments before sending.</div>
            </td>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><a name="1303835">See </a><span class="l_Link"><a href="#1303867">Deleting unprocessed M-Powered Payments</a></span>.</div>
              <div class="t_TableBody"><a name="1303837">When you delete unprocessed payments, you stop the </a>payment from being sent.</div>
            </td>
          </tr>
          <tr>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody" style="color: #3d517a; font-size: 7.5pt; text-transform: none;"><span class="w_Widgets"><a name="1303839">Sent</a></span></div>
              <div class="t_TableBody" style="color: #3d517a; font-size: 7.5pt; text-transform: none;"><span class="w_Widgets"><a name="1303840">Awaiting Approval</a></span></div>
            </td>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><a name="1303843">Do not delete these </a>payments.</div>
            </td>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><a name="1303845">If you have some issue with a sent payment (for </a>example, if you have entered the wrong amount), you need to contact the MYOB M‑Powered Services support team by calling 1300 555 931.</div>
              <div class="t_TableBody"><a name="1303846">If you delete these payments, you will not stop the </a>payment from being processed.</div>
            </td>
          </tr>
          <tr>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody" style="color: #3d517a; font-size: 7.5pt; text-transform: none;"><span class="w_Widgets"><a name="1303848">Processed</a></span></div>
              <div class="t_TableBody" style="color: #3d517a; font-size: 7.5pt; text-transform: none;"><span class="w_Widgets"><a name="1304386">Partly Failed</a></span></div>
              <div class="t_TableBody" style="color: #3d517a; font-size: 7.5pt; text-transform: none;"><span class="w_Widgets"><a name="1304387">Refer To Bank</a></span></div>
            </td>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><a name="1303850">You can delete the </a>payment record anytime.</div>
            </td>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><a name="1303852">To delete, select the payment in the </a><span class="w_Widgets">M</span><span class="w_Widgets">‑</span><span class="w_Widgets">Powered </span><span class="w_Widgets">Services Centre</span> window and click <span class="w_Widgets">Delete.</span> </div>
              <div class="t_TableBody"><a name="1303853">Before you delete, we recommend that you print </a>payment details and retain these details as confirmation of previous payments.</div>
            </td>
          </tr>
          <tr>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><span class="w_Widgets"><a name="1303855">Future Dated</a></span></div>
            </td>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><a name="1303857">You can delete these </a>payments after the payment is cancelled.</div>
            </td>
            <td style="background-color: White; border-bottom-color: Gainsboro; border-bottom-style: solid; border-bottom-width: 1pt; border-top-color: Gainsboro; border-top-style: solid; border-top-width: 1pt; padding-bottom: 4pt; padding-left: 4pt; padding-right: 8pt; padding-top: 4pt; vertical-align: top;">
              <div class="t_TableBody"><a name="1303859">To delete these payments, you first need to cancel the </a>payment. See <span class="l_Link"><a href="ch_using.48.9.htm#1304462">Cancelling future-dated payments</a></span>.</div>
              <div class="t_TableBody"><a name="1303863">After you have cancelled a future-dated payment, the </a>payment’s status is updated to <span class="w_Widgets">Cancelled</span>. See the <span class="w_Widgets">Cancelled</span> status above for more information on deleting these payments.</div>
            </td>
          </tr>
        </table>
        <div class="hmn_ModuleHeadingNoSplit"><a name="1303867">Deleting unprocessed M-Powered Payments</a></div>
        <div class="b_Body"><a name="1302193">Unprocessed MYOB M</a>‑Powered payments are payments that have not been sent to your bank for processing or have failed to meet processing criteria.</div>
        <div class="b_Body"><a name="1302741">To delete an unprocessed payment you first need to delete or reverse the payment in your </a>company file. Once you have deleted or reversed the payment in your company file you can delete the payment from the <span class="w_Widgets">30 July 2008 Services Centre</span> window.</div>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1302745&quot;);">
          <span class="N_007eProcBullet"></span><a name="1302745">To delete or reverse a payment</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1302745", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1302745", false);</script>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
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                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">1	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1302746">Delete or reverse the payment in your company file. To delete or reverse the payment, use </a>the same procedure as for other transactions entered in your company file. For more information, see ‘Working with transactions’ in <span class="w_Widgets">MYOB Help</span>.</div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bnfi_NoteHeadingFirstIndent">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1302711">Payments can be either reversed or deleted</a></div>
        <div class="bnLi_NoteBodyLastIndent"><a name="1302712">Whether you reverse or delete payments </a>depends on the preferences in your company file. To change the preference, go to the <span class="w_Widgets">Setup</span> menu, choose<span class="w_Widgets" style="font-size: 8.5pt;"> </span><span class="w_Widgets" style="font-size: 8.0pt;">Preferences</span>, click the <span class="w_Widgets">Security</span> tab and mark or unmark the <span class="w_Widgets">Transactions CAN’T </span><span class="w_Widgets">be Changed; They Must be Reversed [System-wide] </span>checkbox accordingly.</div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">2	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1302718">Click </a><span class="w_Widgets">M</span><span class="w_Widgets">‑</span><span class="w_Widgets">Powered Services Centre </span>from any command centre. The <span class="w_Widgets">M</span><span class="w_Widgets">‑</span><span class="w_Widgets">Powered Services </span><span class="w_Widgets">Centre</span> window appears.</div>
              </td>
            </tr>
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        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
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              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">3	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1302720">Select the payment you want to delete and click </a><span class="w_Widgets">Delete</span>. </div>
              </td>
            </tr>
          </table>
        </div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="href_ReferenceBlockHeading"><a name="1305900">Related Topics</a></div>
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                <div class="bbi_BulletedIndented_inner" style="width: 9.9212598425197pt; white-space: nowrap;">
                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="ch_using.48.9.htm#1304462" name="1305904">Cancelling future-dated payments</a></span></div>
              </td>
            </tr>
          </table>
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        <div class="bbi_BulletedIndented_outer" style="margin-left: 14.1732283464567pt;">
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              <td>
                <div class="bbi_BulletedIndented_inner" style="width: 9.9212598425197pt; white-space: nowrap;">
                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="ch_using.48.8.htm#1300835" name="1305908">Failed payments</a></span></div>
              </td>
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          </table>
        </div>
      </blockquote>
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