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        <a class="WebWorks_Breadcrumb_Link" href="ch_overview.31.1.htm#1294886">M-Powered Bank Statements</a> &gt; <a class="WebWorks_Breadcrumb_Link" href="ch_maintaining.34.1.htm#1294886">Maintaining M-Powered Bank Statements</a> &gt; Maintaining the M-Powered Services Centre file</div>
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      <blockquote>
        <div class="hm_ModuleHeading"><a name="1294886">Maintaining the M-Powered Services Centre file</a></div>
        <div class="b_Body"><a name="1295516">M-Powered Services Centre data is stored in a separate file to your company file. This file is </a>known as the ‘.box’ file. By default, the ‘.box’ file is integrated with your company file, but you can choose to maintain the files separately. </div>
        <div class="b_Body"><a name="1298323">If you want to maintain your company file and ‘.box’ file separately, deselect the </a><span class="w_Widgets">Integrate the </span><span class="w_Widgets">M-Powered Services Centre with MYOB Company File [System-wide]</span> option in the <span class="w_Widgets">Security</span> tab of the <span class="w_Widgets">Preferences</span> window.</div>
        <div class="b_Body"><a name="1301158">If you choose to store the files separately, there are some things you need to consider to ensure </a>the ongoing functioning of your M-Powered Services Centre ‘.box’ file. </div>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1301181&quot;);">
          <span class="N_007eProcBullet"></span><a name="1301181">Moving your company file</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1301181", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1301181", false);</script>
        <div class="b_Body"><a name="1294891">Your company file and your M-Powered Services centre file must be stored in the same folder.</a></div>
        <div class="b_Body"><a name="1294892">If you move your company file, you need to move the corresponding M-Powered Services </a>Centre ‘.box’ file to the same folder location. For example, if you move your company file from your local hard drive to a network drive, you need to move the M‑Powered Services Centre ‘.box’ file to the same location.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1289967&quot;);">
          <span class="N_007eProcBullet"></span><a name="1289967">Renaming your company file</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1289967", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1289967", false);</script>
        <div class="b_Body"><a name="1294155">The name of your M</a>‑Powered Services centre ‘.box’ file must match the name of your company file. If you change the name of your company file, you also need to change the name of the corresponding MYOB M‑Powered Services Centre ‘.box’ file. </div>
        <div class="b_Body"><a name="1290624">For example, if you change the file name from </a><span class="w_Widgets">Clearwater.myo </span>to <span class="w_Widgets">Clearsprings.myo</span> you need to change the name of the M‑Powered Services Centre ‘.box’ file from <span class="w_Widgets">Clearwater.box</span> to <span class="w_Widgets">Clearsprings.box</span>.</div>
        <div class="b_Body"><a name="1290552">If you have renamed your company file but not your M</a>‑Powered Services Centre ‘.box’ file, the following window appears the next time you open your company file. The window gives you the option to restore a backup of your company file or create a new M‑Powered Services Centre ‘.box’ file.</div>
        <div class="gcl_GraphicCellLeft"><a name="1290556"><img id="1294742" class="Default" src="images/ch_maintaining.34.5.1.png" width="256" height="264" style="display: inline; float: none; left: 0.0; text-align: center; top: 0.0;" /></a></div>
        <div class="b_Body"><a name="1290407">If you have not deleted your original M-Powered Services Centre ‘.box’ file, click </a><span class="w_Widgets">Cancel</span> and rename your ‘.box’ file; otherwise, see <span class="l_Link"><a href="#1290344">Deleting the M-Powered Services Centre ‘.box’ file</a></span>.</div>
        <div class="b_Body"><a name="1289985">To rename your M-Powered Services Centre ‘.box’ file, locate the original ‘.box’ file (the prefix </a>will be the same as your old company file name) and rename this file. For more information on renaming or finding files, refer to Windows Help.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1290344&quot;);">
          <span class="N_007eProcBullet"></span><a name="1290344">Deleting the M-Powered Services Centre ‘.box’ file</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1290344", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1290344", false);</script>
        <div class="b_Body"><a name="1290345">If you delete your M-Powered Services Centre ‘.box’ file, the following window appears the </a>next time you open your company file. The window gives you the option to restore a backup of your company file or create a new M-Powered Services Centre ‘.box’ file.</div>
        <div class="gcl_GraphicCellLeft"><a name="1290349"><img id="1294756" class="Default" src="images/ch_maintaining.34.5.2.png" width="256" height="264" style="display: inline; float: none; left: 0.0; text-align: center; top: 0.0;" /></a></div>
        <div class="b_Body"><a name="1290925">If you regularly back up your company file, we recommend you click the </a><span class="w_Widgets">Restore </span>button to restore your most recent company file and M-Powered Services Centre ‘.box’ file. For more information, see <span class="l_Link"><a href="#1290806">Restoring the M-Powered Services Centre ‘.box’ file</a></span>. </div>
        <div class="b_Body"><a name="1290918">If you don’t regularly back up your company file, we recommend you click the </a><span class="w_Widgets">New File </span>button to create a new ‘.box’ file. For more information, see <span class="l_Link"><a href="#1290357">Creating a new M-Powered Services Centre ‘.box’ file</a></span>.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1290806&quot;);">
          <span class="N_007eProcBullet"></span><a name="1290806">Restoring the M-Powered Services Centre ‘.box’ file</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1290806", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1290806", false);</script>
        <div class="b_Body"><a name="1290807">A copy of your M</a>‑Powered Services Centre ‘.box’ file is automatically saved when you back up your company file. </div>
        <div class="b_Body"><a name="1290943">When you restore your company file you also restore the corresponding M</a>‑Powered Services ‘.box’ file.</div>
        <div class="b_Body"><a name="1290736">Note the following when you restore a backup:</a></div>
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                <div class="bb_Bulleted_inner"><a name="1290352">You need to contact MYOB M</a>‑Powered Services to re-activate your M‑Powered Services Centre. Contact MYOB M‑Powered Services by sending an email to <span class="l_Link"><a href="mailto:m-powered@myob.com.au" target="_window">m‑powered@myob.com.au </a></span>or by calling 1300 555 931.</div>
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                <div class="bb_Bulleted_inner"><a name="1290751">You need to re-enter any transactions into your company file that were recorded since your </a>last backup, including any MYOB M‑Powered Services transactions. </div>
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        <div class="bnfi_NoteHeadingFirstIndent">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1290353">Do not re-send MYOB M</a>‑Powered Services transactions</div>
        <div class="bnLi_NoteBodyLastIndent"><a name="1290354">MYOB M</a>‑Powered Services transactions that you previously sent for processing do not need to be re-sent. We recommend that when you re-enter MYOB M‑Powered transactions, you click <span class="w_Widgets">Authorise Later </span>and then delete these transactions from the M‑Powered Services Centre.</div>
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                <div class="bb_Bulleted_inner"><a name="1290355">Transactions sent for processing but not processed prior to the M</a>‑Powered Services Centre ‘.box’ file being deleted, will be processed by MYOB M‑Powered Services. Note that you cannot access payment details of these transactions, nor will you receive a payment confirmation status once processing is complete.</div>
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        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1290357&quot;);">
          <span class="N_007eProcBullet"></span><a name="1290357">Creating a new M-Powered Services Centre ‘.box’ file</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1290357", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1290357", false);</script>
        <div class="b_Body"><a name="1291665">When you create an M</a>‑Powered Services Centre ‘.box’ file a new file with the same file name prefix as your company file is created in the Windows folder where your company file is located.</div>
        <div class="b_Body"><a name="1290775">Note the following when you create a new M</a>‑Powered Services Centre ‘.box’ file:</div>
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                <div class="bb_Bulleted_inner"><a name="1290780">You need to contact MYOB M</a>‑Powered Services to re-activate your M‑Powered Services Centre. Contact MYOB M‑Powered Services by sending an email to <span class="l_Link"><a href="mailto: m-" target="_window">m‑powered@myob.com.au </a></span>or by calling 1300 555 931.</div>
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                <div class="bb_Bulleted_inner"><a name="1290786">You will not be able to access details of historical MYOB M-Powered Services transactions.</a></div>
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                <div class="bb_Bulleted_inner"><a name="1290791">Transactions sent for processing but not processed prior to the M</a>‑Powered Services Centre ‘.box’ file being deleted, will be processed by MYOB M‑Powered Services. Note that you cannot access payment details of these transactions nor will you receive a payment confirmation status once processing is complete.</div>
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        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="href_ReferenceBlockHeading"><a name="1299428">Related Topics</a></div>
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                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="ch_maintaining.34.1.htm#1300969" name="1299432">Maintaining M-Powered Bank Statements</a></span></div>
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        <div class="b_Body"><a name="1289875">&nbsp;</a></div>
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