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      <blockquote>
        <div class="ho_OverviewHeading"><a name="1000791096">Tips &amp; Troubleshooting</a></div>
        <div class="hmn_ModuleHeadingNoSplit"><a name="1000729750">Activity Slips tips</a></div>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000729755&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000729755">An employee (or </a>supplier) who performed an activity doesn’t have a card<script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000729755", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000729755", false);</script>
        <div class="b_Body"><a name="1000964258">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000862450">Before you can record an activity slip, you must choose an employee or supplier card. If you’re entering an </a>activity slip for a new employee or supplier, you must first create a card for them.</div>
        <div class="b_Body"><a name="1000862464">For more information, see </a><span class="l_Link"><a href="payroll.9.9.htm#1108488">Creating employee cards</a></span> and .</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000862465&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000862465">A customer who requested an activity doesn’t have a card</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000862465", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000862465", false);</script>
        <div class="b_Body"><a name="1000964279">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000729848">Before you can record an activity slip, you must choose a customer card. If you’re entering an activity slip for a </a>new customer, you must first create a card for them.</div>
        <div class="b_Body"><a name="1000904879">For more information, see </a><span class="l_Link"><a href="sales.7.2.htm#1095810">Creating a customer card</a></span>.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000729895&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000729895">Options for measuring time units</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000729895", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000729895", false);</script>
        <div class="b_Body"><a name="1000964300">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000766488">The default billable time unit used for activities is hourly, but you can enter partial amounts if you want. For </a>example, 90 minutes equals 1.5 hourly units.</div>
        <div class="b_Body"><a name="1000925725">If you want, you can track time in 1-, 6-, 10-, 12-, 15- or 30-minute units. To change the default unit, go to the </a><span class="w_Widgets">System</span> view of the <span class="w_Widgets">Preferences</span> window, then select <span class="w_Widgets">For Time Billing, Enter Time in Special [...]</span> and choose the time unit you want from the adjacent list.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000729922&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000729922">Changing the default rate in the Activity window</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000729922", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000729922", false);</script>
        <div class="b_Body"><a name="1000964321">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000925717">When you create an activity, you can choose to use the employee’s or </a>supplier’s billing rate, the customer’s billing rate, or a rate you specify for the activity when setting it up.</div>
        <div class="bb_Bulleted_outer" style="margin-left: 0pt;">
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                  <span style="color: Gray;">■</span>
                </div>
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              <td width="100%">
                <div class="bb_Bulleted_inner"><a name="1000925721">Supplier</a> billing rates can be changed in the <span class="w_Widgets">Buying Details</span> view of the <span class="w_Widgets">Card Information</span> window. </div>
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                <div class="bb_Bulleted_inner" style="width: 14.1732pt; white-space: nowrap;">
                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bb_Bulleted_inner"><a name="1000925722">Customer billing rates can be changed in the </a><span class="w_Widgets">Selling Details</span> view of the <span class="w_Widgets">Card Information</span> window.</div>
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                <div class="bb_Bulleted_inner" style="width: 14.1732pt; white-space: nowrap;">
                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bb_Bulleted_inner"><a name="1000925711">Employee billing rates can be changed in the </a><span class="w_Widgets">Billing Details</span> view of the <span class="w_Widgets">Card Information</span> window. </div>
              </td>
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        <div class="b_Body"><a name="1000904922">You can also enter another billing rate in the </a><span class="w_Widgets">Rate</span> field of the <span class="w_Widgets">Activity Slip</span> window if you want.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000904923&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000904923">Billable amounts don’t appear on the activity slip</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000904923", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000904923", false);</script>
        <div class="b_Body"><a name="1000964342">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000925692">The activity you selected for this slip may have been marked as non-chargeable in the </a><span class="w_Widgets">Activity Information</span> window. To fix this, open the <span class="w_Widgets">Activities List</span> and click the zoom arrow to view the activity in detail. The <span class="w_Widgets">Activity </span><span class="w_Widgets">Information</span> window appears. Select the <span class="w_Widgets">Chargeable</span> option and enter the billing information for the activity.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000730042&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000730042">Changing the rounding of time units </a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000730042", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000730042", false);</script>
        <div class="b_Body"><a name="1000964363">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000925688">When you use the timer to track time spent on an activity, the amount in the </a><span class="w_Widgets">Units</span> field may be rounded up or down, or to the nearest whole unit. To change the way time units are automatically rounded, open the <span class="w_Widgets">System</span> view of the <span class="w_Widgets">Preferences</span> window and change your selection for the <span class="w_Widgets">Round Timer-Calculated time […] Billing </span><span class="w_Widgets">Unit </span>option. You can choose from <span class="w_Widgets">up to next</span>, <span class="w_Widgets">down to previous</span> or <span class="w_Widgets">nearest</span>.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000730068&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000730068">Printing your activity slip notes on invoices</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000730068", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000730068", false);</script>
        <div class="b_Body"><a name="1000964384">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000925679">If you want your activity slip notes to appear on invoices, open the </a><span class="w_Widgets">Prepare Time Billing Invoice</span> window and select the <span class="w_Widgets">Use Activity Slip Notes Instead of Activity Name/Description on Invoice</span> option.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000925681&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000925681">Editing an activity slip entered in the Multiple Slip Entry view</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000925681", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000925681", false);</script>
        <div class="b_Body"><a name="1000964405">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000925670">To edit an activity slip after it has been recorded, display the </a><span class="w_Widgets">Multiple Slip Entry</span> view and select the employee (or supplier) who performed the activity. All the activities associated with that employee (or supplier) will appear in the list below. Locate the activity slip you want to change, then click the zoom arrow next to open it in the <span class="w_Widgets">Activity Slip</span> view. Edit as required and click <span class="w_Widgets">OK</span>.</div>
        <div class="b_Body"><a name="1000925662">Note that if you view the edited activity slip in the </a><span class="w_Widgets">Multiple Slip Entry</span> view later, the details won’t appear to be updated. However, when you prepare the time billing invoice including this activity, the updated details will be used.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000730125&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000730125">Purging activity slips </a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000730125", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000730125", false);</script>
        <div class="b_Body"><a name="1000964426">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000925617">Activity slips remain listed in the </a><span class="w_Widgets">Multiple Slip Entry</span> view until you purge them using the <span class="w_Widgets">Purge Activity Slips</span> window. Note that an activity slip can only be purged after it has been billed on an invoice, and that invoice has also been purged. For more information, see <span class="l_Link"><a href="maintenance.22.9.htm#1087453">Purging information that is no longer needed</a></span>.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000730146&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000730146">I can’t find the activity I want to invoice</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000730146", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000730146", false);</script>
        <div class="b_Body"><a name="1000964447">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000730151">If you’re searching by employee, </a>supplier, or by job in the <span style="font-weight: bold;">Prepare Time Billing Invoice</span> window, try selecting the <span class="w_Widgets">All Employees and </span><span class="w_Widgets">Supplier</span><span class="w_Widgets">s</span> and <span class="w_Widgets">All Jobs</span> options to widen your search. </div>
        <div class="b_Body"><a name="1000730155">If you are </a>still unable to locate the activity slip you want, click the <span class="w_Widgets">Completed Work</span> tab to see whether it’s been fully billed already.</div>
        <div class="b_Body"><a name="1000925606">If you cannot locate it, it may have been accidentally assigned to the wrong customer. Go to the </a><span class="w_Widgets">Activity Log</span> and view a list of all the activity slips entered for a particular employee or supplier, along with the customer that the slip was assigned to. When you find the slip assigned to the wrong customer, click the zoom arrow next to it to open the <span class="w_Widgets">Enter Activity Slip</span> window. Select the correct customer and click <span class="w_Widgets">OK</span>.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000904988&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000904988">Billing more than the billable amount displayed</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000904988", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000904988", false);</script>
        <div class="b_Body"><a name="1000964468">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000925602">You can bill more than the billable amount that has been calculated for each activity. When you do, the </a><span class="w_Widgets">Hrs/Units</span> field in the <span class="w_Widgets">Sales</span> window will be updated to reflect the additional billed amount. For example, if you double the billable amount on an activity slip that originally showed 1 unit billed, the invoice will show 2 units. This change also will be reflected in the <span class="w_Widgets">Detail View</span> of the <span class="w_Widgets">View Activity Log</span> window and in the <span class="w_Widgets">Activity Slip</span> view of the <span class="w_Widgets">Enter Activity Slip</span> window.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000925595&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000925595">Billing less than the billable amount</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000925595", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000925595", false);</script>
        <div class="b_Body"><a name="1000964489">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000925589">If you bill for less than the full billable amount, the remaining amount will appear in the </a><span class="w_Widgets">Work in Progress</span> view of the <span class="w_Widgets">Prepare Time Billing Invoice</span> window, and you’ll be able to bill for it at a later date. The remaining amount also appears in the <span class="w_Widgets">Activity Slip</span> view of the <span class="w_Widgets">Enter Activity Slip</span> window.</div>
        <div class="b_Body"><a name="1000925581">If you’re giving the customer a discount or writing off part of the billable amount, you may not want the </a>remaining amount to appear as still payable. Open the <span class="w_Widgets">Activity Slip</span> view of the <span class="w_Widgets">Enter Activity Slip</span> window and enter a negative amount in the <span class="w_Widgets">Adjustment</span> field equal to the remaining billable amount. The <span class="w_Widgets">Left to Bill</span> amount will adjust to zero and the activity slip will be removed from the <span class="w_Widgets">Prepare Time Billing Invoice</span> window.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1000730209&quot;);">
          <span class="N_007eProcBullet"></span><a name="1000730209">Consolidating activities</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1000730209", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1000730209", false);</script>
        <div class="b_Body"><a name="1000964510">MYOB Accounting Plus </a>only</div>
        <div class="b_Body"><a name="1000730211">In the </a><span class="w_Widgets">Prepare Time Billing Invoice</span> window, you can select the <span class="w_Widgets">Consolidate Activities on Invoice</span> option so that all activity slips with the same activity ID will be consolidated into a single line item on the customer’s invoice. If you’ve assigned jobs to the activities, activity slips with the same activity ID and job number will be consolidated.</div>
        <div class="b_Body"><a name="1000730213">If you’re unsure whether to consolidate items, prepare the invoice using the consolidation option and then </a>check the invoice to make sure it meets your needs. If it does not, prepare the invoice again without selecting the activity consolidation option. </div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
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