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        <a class="WebWorks_Breadcrumb_Link" href="maintenance.22.1.htm#1087301">Managing user accounts and company files</a> &gt; Confirming activated company files</div>
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      <blockquote>
        <div class="hs_SectionHeading"><a name="1087301">Confirming activated company files</a></div>
        <div class="b_Body"><a name="1087302">After a company file is activated, once or twice a year you must </a>confirm its activation for the life of the file. The confirmation verifies to MYOB that you are running a legal installation of MYOB software. When confirmation is due and you attempt to open an activated company file, the <span class="w_Widgets">Company File </span><span class="w_Widgets">Confirmation</span> window appears.</div>
        <div class="b_Body"><a name="1087312">You have a period of grace in which to confirm the company file, </a>indicated under the <span class="w_Widgets">Confirm Your Company File</span> heading. </div>
        <div class="bnF_NoteHeadingFirst">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1115789">Frequent requests to confirm</a></div>
        <div class="bnL_NoteBodyLast"><a name="1115790">Under normal </a>circumstances, confirmation occurs once or twice a year. If, after confirming a company file, MYOB software asks you within a short time to confirm it again, see <span class="l_Link"><a href="maintenance.22.5.htm#1087400">Troubleshooting activated company files</a></span>.</div>
        <div class="b_Body"><a name="1087313">If you don’t want to confirm immediately, select the </a><span class="w_Widgets">I want to </span><span class="w_Widgets">confirm my company file later</span> option and click <span class="w_Widgets">Continue</span> to open the file. After the period of grace expires, the company file can be opened only in read-only mode, in which you can still view transactions, print reports or export data, but will not be able to enter any transactions. </div>
        <div class="bnF_NoteHeadingFirst">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1087314">Confirming a read-only file</a></div>
        <div class="bnL_NoteBodyLast"><a name="1087315">If you open a company file </a>that is overdue for confirmation in read-only mode, but then change your mind, go to the <span class="w_Widgets">Help</span> menu and choose <span class="w_Widgets">Confirm Company </span><span class="w_Widgets">File</span>. The <span class="w_Widgets">Company File Confirmation</span> window appears. </div>
        <div class="b_Body"><a name="1087316">These procedures show you how to confirm an activated </a>company file and set up automatic confirmation: </div>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1087331&quot;);">
          <span class="N_007eProcBullet"></span><a name="1087331">To confirm a company file online</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1087331", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1087331", false);</script>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
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              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">1	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087332">Ensure you are connected to the Internet.</a></div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
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              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">2	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087333">In the </a><span class="w_Widgets">Company File Confirmation</span> window, click <span class="w_Widgets">I want to </span><span class="w_Widgets">confirm my company file online</span>. </div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">3	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087341">Click </a><span class="w_Widgets">Continue</span>. Your serial number and company file code are sent to the MYOB confirmation server, which returns a confirmation code and extends the file activation. </div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bsc_BodyStepContinued"><a name="1087343">The </a><span class="w_Widgets">Company File Confirmation</span><span class="w_Widgets">&nbsp;</span><span class="w_Widgets">–</span><span class="w_Widgets"> Confirmed</span> window appears.</div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">4	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087344">Click </a><span class="w_Widgets">OK</span> and in subsequent windows choose the options relevant to your business needs until a command centre appears. The company file has been confirmed and you can continue to enter transactions. </div>
              </td>
            </tr>
          </table>
        </div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1087353&quot;);">
          <span class="N_007eProcBullet"></span><a name="1087353">To confirm a company file by telephone</a><script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1087353", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1087353", false);</script>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">1	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087354">In the </a><span class="w_Widgets">Company File Confirmation</span> window, click <span class="w_Widgets">I want to </span><span class="w_Widgets">confirm my company file by phone</span>. </div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">2	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087362">Click </a><span class="w_Widgets">Continue</span>. The <span class="w_Widgets">Company File Confirmation</span><span class="w_Widgets">&nbsp;</span><span class="w_Widgets">–</span><span class="w_Widgets"> By </span><span class="w_Widgets">Phone </span>window appears.</div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">3	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087363">Call on the telephone number displayed under the </a><span class="w_Widgets">Company </span><span class="w_Widgets">File Code</span> field. </div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">4	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087364">Follow the instructions to receive your confirmation code.</a></div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">5	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087366">Type the confirmation code in the </a><span class="w_Widgets">Confirmation Code</span> field and click <span class="w_Widgets">Continue</span>. </div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bnfi_NoteHeadingFirstIndent">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1087367">Confirmation code used only once</a></div>
        <div class="bnLi_NoteBodyLastIndent"><a name="1087368">After you confirm </a>your company file, the confirmation code cannot be used to confirm this or any other company file again. You must get a new confirmation code each time MYOB software requests confirmation. </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">6	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087369">If you have an Internet connection and you prefer your MYOB </a>software to perform subsequent confirmations automatically, select the <span class="w_Widgets">I want to use Automatic Confirmation</span> option.</div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">7	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087370">Click </a><span class="w_Widgets">OK</span> and respond to subsequent windows until a command centre appears. The company file has been confirmed and you can continue to enter transactions. </div>
              </td>
            </tr>
          </table>
        </div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="hp_ProcedureHeading" onclick="WebWorks_ToggleDIV(WebWorksRootPath, &quot;wwdd1087379&quot;);">
          <span class="N_007eProcBullet"></span><a name="1087379">To set up automatic company </a>file confirmation<script type="text/javascript" language="JavaScript1.2">WebWorks_WriteArrow(WebWorksRootPath, "wwdd1087379", false);</script></div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVOpen("wwdd1087379", false);</script>
        <div class="b_Body"><a name="1098104">You can set up your MYOB software to confirm company files </a>over the Internet automatically. </div>
        <div class="bnF_NoteHeadingFirst">
          <span class="N_007eNoteCautionWarning">note : </span><a name="1087387">Internet connection required</a></div>
        <div class="bnL_NoteBodyLast"><a name="1087388">When your MYOB software </a>attempts to confirm the activation of the company file automatically and you are not currently connected to the Internet, a window appears requesting you to connect. </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">1	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087389">Open your company file.</a></div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">2	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1092973">Go to the </a><span class="w_Widgets">Setup </span>menu and choose <span class="w_Widgets">Preferences</span>. </div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">3	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087392">In the </a><span class="w_Widgets">Preferences</span> window, click the <span class="w_Widgets">Security</span> tab. </div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bs_BodyStep_outer" style="margin-left: 0pt;">
          <table border="0" cellspacing="0" cellpadding="0" summary="">
            <tr style="vertical-align: baseline;">
              <td>
                <div class="bs_BodyStep_inner" style="width: 14.1732283464567pt; white-space: nowrap;">
                  <span class="N_007eStepNum">4	</span>
                </div>
              </td>
              <td width="100%">
                <div class="bs_BodyStep_inner"><a name="1087393">Select the </a><span class="w_Widgets">I Prefer to Use Automated Online Company File </span><span class="w_Widgets">Confirmation</span> option and click <span class="w_Widgets">OK</span>. </div>
              </td>
            </tr>
          </table>
        </div>
        <div class="bsc_BodyStepContinued"><a name="1087394">From now on, your MYOB software confirms the company </a>file automatically and displays a notification of successful confirmation each time.</div>
        <script type="text/javascript" language="JavaScript1.2">WebWorks_WriteDIVClose();</script>
        <div class="href_ReferenceBlockHeading"><a name="1125541">Related Topics</a></div>
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                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="sec_faq.htm#1154465" name="1125545">Activation and confirmation FAQs</a></span></div>
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              <td>
                <div class="bbi_BulletedIndented_inner" style="width: 9.9212598425197pt; white-space: nowrap;">
                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="maintenance.22.5.htm#1087400" name="1125549">Troubleshooting activated company files</a></span></div>
              </td>
            </tr>
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        <div class="bbi_BulletedIndented_outer" style="margin-left: 14.1732283464567pt;">
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                <div class="bbi_BulletedIndented_inner" style="width: 9.9212598425197pt; white-space: nowrap;">
                  <span style="color: Gray;">■</span>
                </div>
              </td>
              <td width="100%">
                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="companyfile.4.4.htm#1087435" name="1125553">Activate the company file</a></span></div>
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      </blockquote>
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