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        <a class="WebWorks_Breadcrumb_Link" href="maintenance.22.1.htm#1087471">Managing user accounts and company files</a> &gt; <a class="WebWorks_Breadcrumb_Link" href="maintenance.22.6.htm#1087471">Servicing your company file</a> &gt; Troubleshooting file-locking problems</div>
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      <blockquote>
        <div class="hm_ModuleHeading"><a name="1087471">Troubleshooting file-locking problems</a></div>
        <div class="b_Body"><a name="1087472">When a company file is open, a temporary file called a </a><span class="ei_EmphasisItalic">lock file</span> is created in the folder where the company file is stored. This file, called <span class="vc_ComputerVoice" style="font-size: 8.0pt;">Lock000*.flk</span>, keeps track of who is using the company file. When you log out of the company file, the lock file is deleted automatically. </div>
        <div class="b_Body"><a name="1087473">Sometimes, however, the lock file is not deleted. This can happen </a>if your computer crashes or an error causes your company file to close unexpectedly. Lock files can accumulate in the company file folder, resulting in error messages appearing when you try to access your company file again. </div>
        <div class="b_Body"><a name="1087474">To resolve these error messages, you must exit your MYOB </a>software, open the folder that contains the company file and delete any lock files that it contains. You should then be able to open your company file without an error.</div>
        <div class="href_ReferenceBlockHeading"><a name="1125699">Related Topics</a></div>
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                  <span style="color: Gray;">■</span>
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                <div class="bbi_BulletedIndented_inner"><span class="l_Link"><a href="maintenance.22.6.htm#1087406" name="1125711">Servicing your company file</a></span></div>
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        <div class="b_Body" style="font-size: 9.0pt;"><a name="1072992">&nbsp;</a></div>
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